![]() To segment customers, and schedule and test WhatsApp broadcasts, get 360dialog WhatsApp API here at a very competitive price. In this article, we’ve covered everything you need to know to broadcast on WhatsApp. To improve your number quality rating and reinstate your status as Connected, you’ll have to improve the quality of your broadcast or Message Templates. If the phone quality rating doesn’t improve in 7 days or fewer, the phone number status will return to Connected but it will be in a lower Messaging Tier. If the Quality Rating drops too low, the phone number’s status will be changed to Flagged.īusinesses cannot upgrade messaging limit tiers while in the Flagged status. While Restricted, a phone number will not be able to send broadcasts to any new unique Contacts, and can only respond to inbound conversations. The Restricted status occurs when a phone number sends too many low-quality message templates while reaching the Messaging Limit.īeware of the Flagged and Restricted status before sending WhatsApp broadcasts When Contacts report or block a number, this will result in a low-Quality Rating. But what does it mean to get the Restricted status? In order to send broadcasts without restrictions, a phone number’s status must be Connected. They work in conjunction, as we’ll discuss next.Ī phone number status can be Connected, Restricted, or Flagged. Phone number Status and phone number Quality Rating are two metrics used by WhatsApp to determine if a business is sending relevant, high-quality messages. WhatsApp Broadcast Limit: Number Status and Number Quality Rating ![]() This way, you’ll have the exact number of contacts that you need to get to the next tier. When attempting to raise your broadcast tier, tag your contacts ahead of time. ![]() And to achieve that, businesses must send twice the number of messages permitted in the current tier within a 7-day period. To broadcast to a larger audience, a WhatsApp account has to be promoted to a higher Messaging Tier. How messaging limits work in WhatsApp API ![]()
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